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Looking for clear answers in the digital wilds of Grizzly’s Quest? You’ve found the right trail! This FAQ section covers some of the most frequently asked questions about our online casino, with practical and easy-to-follow answers.
Our Most popular games in Canada
Freshest Releases!
Blackjack, roulette, all your classics!
Jump into the live casino action
Your available banking options!
You’ll find a forest full of choices – from online slots online slots and progressives to table games like blackjack and roulette, as well as live titles and more.
At Grizzly’s Quest, we work with trusted names like Games Global, Pragmatic Play and Evolution (among others) to ensure a seamlessly fair and secure experience with immersive visuals, features, and soundscapes. All bear-tested and approved.
Of course! Our platform is fully optimised for your enjoyment on Android and iOS devices. Play wherever, whenever!
Absolutely! All online casino games employ Random Number Generator (RNG) technology to ensure the fairness of all outcomes. When it comes to our Live Casino, professional dealers and hosts, plus multiple camera angles and clear visuals, ensure full transparency.
Yes – we operate under a licence and follow local laws to ensure a safe, well-regulated environment. No traps in this glade!
First up, we have our Help Centre – which gives you access to our most frequently asked questions, along with clear and informative answers. If you feel like the answers are not enough, reach out to us via the live chat function or email.
Click the Sign-Up button, fill in the required details, verify you’re of legal age, and you’re ready to go. It’s as easy as following a well-marked trail!
It’s part of complying with regulations and keeping all adventurers safe. A necessary step for a responsible journey.
A valid ID, proof of address, and sometimes proof of payment. Don’t worry – we keep everything safe and sound.
It’s simple! Click on any ‘Forgot Password’ link and follow the steps. Even Grizzly needs a reminder now and then – especially after hibernation!
Absolutely. We use cutting-edge SSL encryption to protect your information – like a grizzly guarding its den. Nothing gets in or out without permission.
First up, we have our Help Centre – which gives you access to our most frequently asked questions, along with clear and informative answers. If you feel like the answers are not enough, reach out to us via the live chat function or email.
At Grizzly’s Quest, we deliver a Welcome Offer for newcomers, as well as tailored daily match offers, rewarding loyalty perks, and more.
Wagering requirements are the number of times you must bet a bonus amount before you can withdraw any winnings from it.
On login, navigate to ‘Promotions’ in your account where you’ll find information on activating any bonuses under the ‘More Info’ links. You can also refer to our Terms and Conditions page.
As you make real cash wagers and play games at Grizzly’s Quest, you earn loyalty points. When you have enough, you’ll be exchange them for bonus credits that can be used to play more games. Plus, you’ll climb up the various loyalty levels – of which there are 6 – unlocking more benefits along the way.
From the Welcome Offer to Daily Deals, Hourly Wins, Birthday Bonus, and more, there are plenty of thrilling promotions to look forward to. Simply log into your account on signup to see what’s available for you.
Yes – depending on your play habits, you may receive exclusive offers tailored just for you. Keep an eye on your inbox and notifications!
Credit cards, debit cards, web wallets, bank transfers... take your pick! The options are many and all of them are safe and secure. On login, you’ll find them under the Bank tab – select the one that’s applicable to you.
Navigate to the ‘Bank’ section within your Grizzly’s Quest account, select 'Deposit,' then choose your preferred payment method, enter the amount, and confirm.
The minimum is $20 – just enough to kickstart your adventure when you sign up and make your first deposit to get your Welcome Offer.
Deposits are generally processed instantly.
On login, go to the ‘Bank’ tab in your account, select 'Withdrawal,' pick your payment method, enter the desired amount, and submit.
While we aim to get your winnings back to your den as quickly as possible, it will depend on the method you choose. Processing times typically take 2-7 business days! Web wallets are generally quicker, while bank transfers might take a bit longer.
Yes – we provide deposit, session, and loss limits, as well as self-exclusion options. Grizzly keeps an eye on things, even when the game heats up.
Changes in habits or mood can be signs. If you’re playing more than you’d like or losing control of your finances, it may be time to take a closer look at our responsible gaming services.
Reach out for help! Our team and resources are here to support you.
Click the chat icon on the site to connect with a member of our team. You can also find it in the Help Centre under FAQs – just below each answer to a question is a section titled “Did this answer your question?” with a button to click/tap if you need more help.
